Request Account Deletion
You may request deletion of your YonderChat account and personal associated data at any time.
Send a Deletion Request
You may request deletion of your YonderChat account and associated personal data by contacting us at the email address below.
What to Expect
Send from your account email
For security, please email us from the address associated with your YonderChat account whenever possible.
Verification
We may require reasonable verification before processing your deletion request to protect your account.
Processing
Deletion requests are generally processed within a reasonable timeframe after verification is complete.
Confirmation
We will confirm once your account and associated data have been deleted.
Some information may be retained where required for legal compliance, security, fraud prevention, or legitimate operational purposes, even after account deletion.
Deleted messages may not be immediately or permanently removed from all backup systems. Some content may remain temporarily in secure storage before permanent removal.